Cabin Crew Career Guide for 2025!

What is a cabin crew position?

A cabin crew position is a flight crew position in a commercial aircraft’s cabin. Cabin crew members provide customer service to an airline’s customers while adhering to corporate and government safety regulations. Here is a list of cabin crew positions:

Purser: A purser, sometimes called a senior flight attendant, is the chief flight attendant on a plane who oversees other flight attendants. They can complete reports and verify that passengers and cabin crew follow all safety measures.

Flight attendant: Flight attendants, sometimes called stewards, can assist passengers with luggage, perform customer service tasks like serving beverages and ensure passengers follow pilot orders and safety rules. Flight attendants may have more responsibilities on longer flights.

Onboard chef: An onboard chef is a flight attendant who can prepare meals for passengers on longer flights.

What do cabin crew do?

An airline’s cabin crew can carry out both customer service tasks and safety-related tasks for passengers. Below is a list of duties of an airplane’s cabin crew:

Attend pre-flight meetings on a flight plan and passenger needs (for example, necessities for children flying without an adult)

Welcome passengers as they board an aircraft

Help passengers find their seats

Assist passengers with storing their luggage for a flight

Describe airline and government safety rules for a flight

Ensure luggage is safely stowed before a flight begins

Complete a pre-flight checklist

Make announcements for pilot

Take passenger orders for meals and refreshments

Answer passenger questions or solve conflicts

Serve foods and drinks to passengers

Reassure passengers in the event of an emergency

Help passengers safely disembark from an aircraft

Inspect aircraft for lost or suspicious luggage

Clean aircraft before the next flight

Write flight reports

February 28, 2025